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SKYPE NAME: purimasreservation

Between 7am and 11pm (Central Indonesian Time, GMT +8 or GMT +7 in case of daylight saving time)

CANCELLATION POLICY

Seasons:

High/Peak Season December 10th – January 15th July 10th – 31st August

Dates outside of the above are considered as normal season.

Public Holidays

Idul Fitri one day either side of confirmed dates (dates to be confirmed)

No Cancellation Charge if:

   • During normal season the reservation is cancelled in writing (14 days) prior to confirmed arrival date

   • During High and Peak seasons if reservation is cancelled in writing up to 30 days prior to confirmed arrival date

A Cancellation Charge will be incurred if:

   • Normal seasons the reservation is cancelled 13 days prior to the date of arrival a one room night deposit plus one additional room night will be charged.

   • High and Peak Seasons if the reservation is cancelled 29 days – 15 days prior to confirmed arrival date a 25% charge of the total reservation cost will be incurred.

   • 14 days – to date of confirmed arrival a 50% charge of the total reservation cost will be incurred.

   • No Show or early check out – total cost of reservation will be incurred.

Deposit:

To confirm your reservation with Puri Mas Boutique Resorts & Spa a one room night non-refundable payment via credit card/bank transfer will be charged.

Conditions:

No reservation can be guaranteed without a paid deposit and confirmation reservation receipt from our resort.